Skip to content 
Standing Up for Injured Uber Passengers and Crash Victims in Dallas, Texas
Rideshare services like Uber have become a daily part of life in Dallas. Whether you’re heading to DFW Airport, commuting to work, or exploring the city, Uber offers convenience — but it also brings new risks on the road. When an Uber driver is careless, distracted, or rushing to complete trips, serious accidents can occur, leaving innocent passengers and other motorists injured.
If you or a loved one were hurt in an Uber accident, Francis Injury Law is here to protect your rights and help you pursue the compensation you deserve. Our Dallas Uber accident lawyers handle all communication with the insurance companies, investigate what happened, and fight to hold the responsible parties accountable.
Why Uber Accidents Happen So Often in Dallas
Although Uber has transformed transportation, it has also contributed to a rise in traffic collisions in major cities. Many accidents occur because of these common factors:
1. Distracted Driving
Uber drivers rely on the app for directions, ride updates, and navigation. Constantly checking the screen, adjusting routes, or accepting rides can pull their attention away from the road — even for a few seconds — long enough to cause a crash.
2. Fatigue From Long Hours
Many rideshare drivers juggle long shifts or multiple jobs. Late-night driving, weekend peak hours, and long periods behind the wheel often lead to exhaustion, slowed reaction times, and poor decision-making.
3. Driver Inexperience
Uber does not require years of professional driving experience. Many drivers are unfamiliar with Dallas streets, traffic patterns, construction zones, and high-traffic areas, which can increase the risk of collisions.
4. Speeding or Aggressive Driving
Drivers are paid per trip — meaning the faster they complete a ride, the more they earn. This can lead to speeding, sudden lane changes, tailgating, and other dangerous behaviors that put passengers and other motorists at risk.
5. Unfamiliarity With Routes
Dallas is a large metro area, and many Uber drivers rely entirely on GPS navigation. Missing turns or becoming confused in heavy traffic can lead to unsafe maneuvers that cause accidents.
If one of these factors contributed to your crash, our team will gather the evidence needed to hold the negligent party responsible.
Compensation You May Be Entitled To
An Uber accident can impact your life physically, emotionally, and financially. Depending on the severity of your injuries and how the crash has affected your daily life, you may be entitled to recover a wide range of damages. At Francis Injury Law, we carefully examine every part of your case to ensure you pursue the maximum compensation available under Texas law.
Medical Bills & Future Medical Care
Uber accidents often lead to emergency room visits, diagnostic tests, surgeries, and ongoing treatment. Many victims require months of physical therapy, specialist visits, or long-term rehabilitation. We work with your doctors and medical experts to calculate both current costs and the future medical expenses you will likely face.
Lost Wages & Reduced Earning Capacity
If your injuries prevent you from working — even temporarily — you may lose income. In more serious cases, long-term disability or chronic pain may reduce your ability to earn as you did before the accident. We pursue compensation for every dollar you’ve lost and the future income you may no longer be able to earn.
Pain and Suffering
Physical pain can last long after the crash. Broken bones, back injuries, nerve damage, and other trauma can significantly affect your daily life. Pain and suffering damages compensate you for ongoing physical discomfort, limitations, and reduced quality of life.
Emotional Distress & Mental Anguish
A rideshare accident can leave victims dealing with anxiety, fear of travel, sleep problems, or emotional trauma. We take these invisible injuries seriously, and we work to recover damages that reflect the psychological impact of the crash.
Property Damage
If your personal property was damaged — such as your vehicle, phone, glasses, or other belongings — you may be entitled to reimbursement for repair or replacement.
Phase 0 — Uber App Off (Driver Not Working)
If the Uber driver is not logged into the app, they are considered “off duty.”
In this situation:
- Only the driver’s personal auto insurance applies
- Uber provides no coverage at all
- Claims are handled just like a standard car accident
If the driver is uninsured or underinsured, we explore additional coverage options that may apply to you.
Phase 1 — App On, Driver Waiting for a Ride Request
Once the driver turns the Uber app on and is available to accept trips, Uber provides limited third-party liability coverage, which includes:
- $50,000 for bodily injury per person
- $100,000 total per accident
- $25,000 for property damage
This coverage applies if the Uber driver causes an accident while waiting for a ride request.
However, these limits are often not enough if injuries are severe, which is why having an attorney helping you is essential.
Phase 2 — Driver En Route to Pick Up a Passenger
Once the Uber app assigns a trip and the driver is on the way to pick up the passenger, Uber increases its coverage significantly.
Coverage provided during this phase:
- Up to $1 million in liability coverage
- Possible additional uninsured/underinsured motorist coverage
This means that if the driver hits someone while on the way to a pickup — or is hit by another vehicle — you may be protected under Uber’s million-dollar policy.
Phase 3 — Passenger in the Vehicle (Active Trip)
This phase offers the highest level of protection. From the moment the passenger enters the Uber until they exit the vehicle, Uber provides:
- $1 million liability coverage
- $1 million uninsured/underinsured motorist coverage (varies by state)
- Contingent comprehensive and collision coverage for the vehicle
If you were an injured Uber passenger, this is the coverage that typically applies to your claim.
Compensation Available in a Dallas Uber Accident Claim
An Uber accident can leave you facing physical injuries, emotional trauma, and unexpected financial burdens. If the crash was caused by a negligent Uber driver or another careless motorist, you have the right to pursue full compensation for your losses. At Francis Injury Law, we carefully evaluate every aspect of your damages to ensure nothing is overlooked.
Here are the types of compensation you may be entitled to:
Medical Expenses (Past & Future)
Uber accident injuries often require emergency care, diagnostic testing, surgery, medication, and ongoing treatment. You may also need follow-up appointments, physical therapy, or long-term rehabilitation. We work with medical experts to estimate your future medical needs so you’re not left paying out of pocket later.
Lost Wages and Reduced Earning Capacity
If your injuries prevent you from working — temporarily or permanently — you deserve compensation for the income you lose. In cases where injuries affect your ability to perform your job long-term, we also pursue damages for diminished earning capacity.
Pain and Suffering
Pain from an accident can last weeks, months, or even a lifetime. Texas law allows victims to recover compensation for physical discomfort, limitations in daily activities, and the overall impact the injury has on quality of life.
Permanent Disability or Scarring
If the accident leaves you with a long-term impairment, disfigurement, or visible scars, the law allows you to seek additional compensation for the lasting impact on your life, career, and confidence.
Loss of Enjoyment of Life
Injuries that limit your ability to enjoy hobbies, travel, or daily activities are compensable. We highlight how your injury has changed your life to maximize your recovery.
What To Do After an Uber Accident in Dallas, TX
Knowing what to do after an Uber accident can make a major difference in the strength of your injury claim. The actions you take in the minutes, hours, and days following the crash can help protect your health and ensure that you have the evidence needed to pursue fair compensation. Here’s what you should do:
1. Get Medical Attention Immediately
Your health should always be the first priority. Even if you believe your injuries are minor or you “feel fine,” adrenaline can hide symptoms of serious conditions like internal bleeding, concussion, soft tissue damage, or spinal injuries.
A prompt medical evaluation creates official medical documentation, which is crucial for proving the severity of your injuries to the insurance company. Delaying treatment gives insurers a reason to argue that you weren’t seriously hurt.
2. Report the Accident to the Police
Always call 911 and have law enforcement respond to the scene. The police will document important details, interview witnesses, and create an official accident report.
This report often becomes one of the strongest pieces of evidence in a rideshare claim because it helps establish fault and provides unbiased information about what happened.
3. Collect Evidence at the Scene (If You Are Able)
If your injuries allow, gather as much information as possible before leaving the scene. Useful evidence includes:
- Photos of vehicle damage, skid marks, traffic signs, and road conditions
- Photos of your visible injuries
- Screenshots of the Uber ride details (driver name, trip path, time, and fare)
- The Uber driver’s license plate and insurance information
- Contact information for eyewitnesses
This evidence can support your version of events and help our team build a stronger claim.
4. Avoid Speaking With Insurance Companies
After an accident involving a rideshare vehicle, you may receive calls from the Uber driver’s insurer — or the insurance company representing Uber.
These adjusters often try to get statements that can be used to reduce or deny your claim. Do not answer questions, give recorded statements, or discuss your injuries until you have spoken with an attorney. A lawyer will communicate with the insurers on your behalf and protect you from tactics designed to weaken your case.
5. Contact a Dallas Uber Accident Lawyer Immediately
Uber accident claims are more complex than regular car crashes because multiple insurance policies may apply. The sooner you get legal help, the faster critical evidence can be preserved — including dashcam footage, app trip data, and witness statements.
Why Choose Francis Injury Law?
Choosing the right attorney can make all the difference after an Uber accident. At Francis Injury Law, we bring the experience, resources, and dedication needed to handle complex rideshare claims. Our firm focuses exclusively on personal injury cases, giving us a deep understanding of how Dallas insurance companies and rideshare carriers operate. We have a proven track record of securing strong results for injured clients through strategic negotiation and aggressive representation when needed.
What sets us apart is our commitment to clear communication and personalized legal guidance. From day one, you will work directly with an attorney who takes the time to understand your story, explain your options, and update you throughout the process. We know how challenging it can be to face large insurance companies — especially when Uber’s policies and coverage rules can be confusing — but you won’t have to handle any of it alone.
Our firm operates on a no-win, no-fee basis, meaning you never pay upfront costs and owe nothing unless we win your case. Above all, your recovery is our top priority. We fight tirelessly to ensure you receive the full compensation you deserve so you can move forward with confidence and peace of mind.
Dallas Uber Accident Lawyer FAQ
1. What should I do immediately after an Uber accident in Dallas, TX?
- Seek medical attention even if injuries seem minor.
- Report the accident to the police to create an official record.
- Collect evidence at the scene, including photos, witness info, and Uber ride details.
- Avoid talking to insurance adjusters before consulting a lawyer.
- Contact a Dallas Uber accident attorney as soon as possible.
2. Who is responsible for damages in an Uber accident?
Responsibility depends on the driver’s Uber app status:
- App Off (Driver not working): Only the driver’s personal insurance applies.
- App On, Waiting for a Ride Request: Uber provides limited liability coverage ($50k per person, $100k per accident).
- En Route to Pickup or Passenger in Vehicle: Uber’s insurance increases significantly, up to $1 million in liability coverage.
3. What types of compensation can I recover from an Uber accident?
You may be entitled to:
- Medical bills (current and future care)
- Lost wages or reduced earning capacity
- Pain and suffering
- Emotional distress
- Property damage
- Permanent disability or scarring
- Loss of enjoyment of life
4. Do I need a lawyer for an Uber accident claim?
Yes. Uber accidents are complex due to multiple insurance policies and coverage phases. A skilled Dallas Uber accident lawyer ensures evidence is preserved, negotiates with insurance companies, and fights for maximum compensation.
5. How much does it cost to hire an Uber accident lawyer in Dallas, TX?
At Francis Injury Law, we operate on a no-win, no-fee basis, meaning you pay nothing upfront and owe nothing unless we win your case.
6. How long does an Uber accident case take in Dallas, TX?
Case duration depends on the severity of injuries, evidence collection, and insurance negotiations. Some cases settle quickly, while others may take several months or longer if litigation is necessary.
7. Can I still file a claim if the Uber driver was partially at fault?
Yes. Texas follows comparative fault rules, which means your compensation may be adjusted based on your share of responsibility, but you can still recover damages for the portion caused by the Uber driver or other parties.
8. What evidence is important for an Uber accident claim?
Important evidence includes:
- Photos of vehicle damage, injuries, and the scene
- Uber trip details (driver info, route, fare)
- Witness statements
- Police reports
- Medical records documenting your injuries
Contact Our Dallas Uber Accident Lawyers Today
If you were injured in an Uber accident in Dallas, don’t wait to seek legal help. The sooner you contact an attorney, the stronger your case becomes. Key evidence — such as rideshare app data, driver records, photos, witness statements, and medical documentation — can disappear quickly or become harder to obtain over time.
Call us at (817) 329-9001 or contact us online today to schedule your free consultation. Our firm proudly represents Uber accident victims throughout Dallas, Fort Worth, and surrounding Texas communities.
