- The first 24 hours after a car accident can define your entire claim — and your recovery.
- From calling 911 to documenting every detail, your actions matter more than you think.
- Many accident victims make mistakes that reduce compensation or weaken their case.
- This guide from a Dallas car accident lawyer explains what to do immediately after a crash.
- Follow these expert steps to protect your health, rights, and financial recovery.
The Chaos After a Crash
The moment after an accident feels unreal. One second, everything is normal; the next, your heart is pounding, the car is shaking, and time seems to slow down. The shock, confusion, and fear can make it hard to think clearly. Yet, these first few minutes and hours are often the most crucial for your safety and your future claim.
Many people in Dallas make the same mistake — assuming that because the damage looks small or they “feel fine,” they can just exchange insurance details and move on. But from our experience representing crash victims at The Francis Firm, what you do in the next 24 hours can either protect your rights or make it harder to recover the compensation you deserve later.
Prioritize Safety and Medical Care
The very first thing you should do is make sure everyone is safe. If you can, move your car to a secure location away from traffic, but don’t leave the scene. Texas law requires drivers to stay and exchange information after a collision. If someone is injured, even slightly, call 911 immediately. Paramedics can evaluate you at the scene, and if necessary, take you to the hospital.
Even if you don’t feel serious pain, it’s still essential to get checked out by a doctor as soon as possible. Adrenaline and shock can hide symptoms of internal injuries, whiplash, or concussions. Getting prompt medical attention not only protects your health but also creates an official medical record — something your lawyer will rely on later to prove the connection between the crash and your injuries.
Always Contact the Police
No matter how minor the accident may seem, always call the police and wait for them to arrive. A Dallas police officer will create an official accident report that describes what happened, identifies the drivers, and includes witness statements. This document is extremely valuable when dealing with insurance companies or filing a lawsuit. Without it, the case often turns into a “your word against theirs” situation.
The officer’s report will also include key details that your Dallas car accident attorney can use to investigate fault, such as location, weather conditions, or evidence of distracted driving. You can later request this report from the Texas Department of Transportation, but make sure to note the officer’s name and badge number before leaving the scene.
Preserve Evidence Like a Lawyer Would
Think of the crash scene as your first opportunity to protect your case. If it’s safe, use your phone to take photos of the vehicles, the road, nearby signs, and any visible injuries. The more detailed your documentation, the stronger your claim will be. Pictures showing traffic lights, skid marks, and even weather conditions can help recreate what happened later.
Exchange contact and insurance details with the other driver, and if any witnesses stop to help, get their names and phone numbers too. Their testimony can become crucial when establishing fault. Most importantly, be cautious with your words — never admit guilt or apologize, even casually. Simple phrases like “I didn’t see you” or “I’m sorry” can be misinterpreted and used against you in court or during insurance negotiations.
Get Checked by a Doctor — Even if You Feel Fine
It’s extremely common for people to leave an accident feeling okay and only realize the extent of their injuries hours or days later. Neck pain, headaches, or dizziness might not appear immediately. Visiting a hospital or urgent care within 24 hours ensures you receive a professional diagnosis and early treatment. It also links your medical condition directly to the accident, preventing insurance companies from arguing that your injuries are unrelated.
Follow all medical advice, attend every appointment, and keep copies of your reports and prescriptions. These documents form a critical part of your personal injury claim. Ignoring pain or delaying care can harm both your recovery and your case.
Notify Your Insurance Company — But Be Careful What You Say
Once you’ve received medical attention, contact your insurance company to report the accident. Stick to the facts — time, location, and basic details. Avoid making assumptions about who was at fault or describing your injuries in detail before you’ve spoken with an attorney. Insurance adjusters are trained to look for statements they can use to minimize or deny your claim.
If you feel uncertain, let your Dallas car accident lawyer handle communications on your behalf. We routinely communicate with insurers to ensure our clients’ rights are protected from day one. We make sure that no statement or misinterpretation can be used to weaken your claim later.
Keep Detailed Records of Everything
Every phone call, receipt, and doctor’s note matters. Create a folder or digital file with all documents related to the accident — police reports, photos, repair estimates, medical bills, and prescriptions. If you miss work, note down the days and wages lost. Also, keep a personal journal describing your pain levels, emotional stress, or limitations caused by your injuries.
This kind of documentation humanizes your case, showing how the crash truly affected your daily life. When you eventually negotiate a settlement or go to court, this evidence adds credibility and helps your attorney demonstrate the real value of your suffering.
Avoid Mistakes That Hurt Your Case
In our experience at The Francis Firm, some of the biggest mistakes happen after the accident — not at the scene. One of the most common is posting about the crash on social media. Even innocent photos or status updates can be twisted by insurance companies to suggest you aren’t seriously hurt. Another common error is accepting a quick settlement. Early offers may sound tempting, but they rarely cover long-term medical care, rehabilitation, or future lost wages.
Skipping doctor appointments or failing to follow treatment plans also damages your credibility. When insurers see gaps in medical care, they argue that you weren’t truly injured. Following your doctor’s orders consistently strengthens both your recovery and your case.

Why You Should Contact a Lawyer Immediately
Time is critical after a crash. The sooner you contact a Dallas car accident lawyer, the better your chances of protecting key evidence. Traffic camera footage, surveillance videos, and witness memories can disappear quickly. A lawyer can step in to preserve this information before it’s lost.
Beyond evidence, your attorney helps you navigate paperwork, insurance forms, and deadlines. Texas law generally gives victims two years from the date of the accident to file a personal injury claim (Tex. Civ. Prac. & Rem. Code §16.003), but waiting too long can make gathering proof much harder.
We’ve represented countless Dallas residents through some of the most stressful times of their lives. We don’t just handle your case — we guide you through recovery, deal with insurance companies, and ensure you receive the medical care and compensation you deserve.
The First 24 Hours Define Everything
When you’re in the middle of a wreck, it’s hard to think clearly — but the choices you make in that first day shape your future. Seeking medical help, calling the police, documenting the scene, and getting legal support are all steps that protect your well-being and your rights.Car accidents can be overwhelming, but you don’t have to go through it alone. Our experienced team at The Francis Firm knows how to handle these cases with care, compassion, and proven legal strategy. Whether your injuries are minor or severe, we’re here to fight for the justice and compensation you deserve.
FAQs
+Should I contact a lawyer even if the accident seems minor?
+How soon should I get medical help after a crash?
+What if the other driver doesn’t have insurance?
+What does it cost to hire a Dallas car accident lawyer?
+What if I already spoke to the insurance company?
Final Thoughts
A car accident can turn your life upside down in minutes, and the first 24 hours after a crash are crucial for protecting both your health and your legal rights. Taking the right steps — getting medical care, documenting the scene, contacting the police, and reaching out to an experienced Dallas car accident lawyer — can make a significant difference in your recovery and compensation.
At Francis Injury, we guide you through the process, handle insurance companies, and fight for the full compensation you deserve. Don’t wait — contact us today for a free consultation and take the first step toward securing your peace of mind and protecting your future.